Terms of Service

Effective date: July 4, 2026 · BoxHauler LLC

These Terms of Service ("Terms") govern your access to and use of the BoxHauler application and website (the "Service"), operated by BoxHauler LLC, a Wyoming limited liability company ("BoxHauler," "we," "us"). By creating an account, starting a trial, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

BoxHauler is a business-management application for box truck owner-operators. It provides tools for tracking loads, brokers, invoices, compliance documents, and related business activity. The Service is provided on a subscription basis and is intended for business use by individuals who are at least 18 years old.

2. Your Account

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You agree to provide accurate account information and to keep it current. You may not share your account or use another person's account without permission.

3. Subscriptions, Trials & Billing

Plans. The Service is offered in paid subscription tiers with monthly or annual billing. Current pricing is shown at checkout. Founding-member pricing, where offered, is honored for as long as the subscription remains active and in good standing.
Free trial. New subscriptions may include a free trial. A valid payment method is required to start a trial. Unless you cancel before the trial ends, your payment method will be automatically charged for the selected plan when the trial period ends.
Payments. Payments are processed by Stripe. BoxHauler does not store your full card details.
Renewals & cancellation. Subscriptions renew automatically until canceled. You may cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable.
Price changes. We may change pricing for future billing periods with advance notice. Continued use after a price change takes effect constitutes acceptance.

4. Your Content

You retain ownership of the data and documents you enter into or upload to the Service, including load records, broker information, invoices, and compliance documents ("Your Content"). You grant BoxHauler a limited license to host, process, and display Your Content solely to provide and improve the Service. You are responsible for the accuracy and legality of Your Content and for maintaining your own copies of critical business documents.

5. Informational Tools — No Professional Advice

The Service includes calculators and indicators such as rate-per-mile, fuel cost estimates, profit scores, negotiation suggestions, and compliance-expiration reminders. These are informational estimates based on the data you provide. They are not legal, financial, tax, insurance, or regulatory advice, and they are not a substitute for your own judgment or for advice from licensed professionals. You are solely responsible for your business decisions, your compliance with applicable laws and regulations, and the accuracy of invoices and documents you send to third parties.

6. Communications Sent Through the Service

The Service can help you compose and send emails to your brokers and other contacts, including through your own device's mail application. You are the sender of those communications and are responsible for their content and for having the right to contact the recipients.

7. Acceptable Use

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to access data belonging to another user; (c) interfere with or disrupt the Service; (d) reverse engineer, scrape, or resell the Service; (e) upload malicious code; or (f) misrepresent your identity or business.

8. Third-Party Services

The Service is built on and integrates with third-party platforms and processors (including, without limitation, Glide, Stripe, Make, and Brevo). Their availability and performance are outside our control, and their own terms may apply to portions of the Service they power.

9. Availability & Changes

We work to keep the Service available and improving, but we do not guarantee uninterrupted or error-free operation. We may modify, add, or remove features. If we discontinue the Service, we will make reasonable efforts to give notice and allow you to export Your Content.

10. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that risks harm to us, other users, or third parties. Upon termination, your right to use the Service ends; sections that by their nature should survive (including Sections 5, 11, 12, and 13) survive termination.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT CALCULATIONS, ESTIMATES, ALERTS, OR REMINDERS WILL BE ACCURATE, COMPLETE, OR TIMELY.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOXHAULER LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID TO BOXHAULER IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

13. Governing Law & Disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Wyoming, and you consent to their jurisdiction. Before filing any claim, you agree to contact us and attempt in good faith to resolve the dispute informally.

14. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will provide notice through the Service or by email before it takes effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms: edward@getboxhauler.com